Online & Mobile Banking App

Your banking on-the-go

Stay in control of your finances no matter where you are and at any time

We now have Online Banking available to Members, you can now check you account balances all from the comfort of your home. However, in order to avail of this service you need to have PIN to login.
Instructions on how you can login or register are below. We can also send you a pin via SMS.

Benefits of Online & Mobile Banking App

Members enjoy many benefits using our online banking service, including:

Secure Member Login - Have peace of mind knowing that your data is secure

Stay in control of your finances no matter where you are and at any time

Move money between your CU accounts

Move money to your bank accounts

Check your balances

Get your e-statement

The Online & Mobile Banking App Facility is available to all members who have registered at www.dungannoncu.com and received their PIN to log in.

To receive a PIN you will need to complete our registration process.

A PIN can be issued in the office via SMS or will be sent out by post following registration.

How to Register for your PIN

  1. Go to REGISTER page on our website
  2. Complete all details in the form
  3. Click the ‘Submit Form’ button
  4. Once verified you will be contacted by us to receive your PIN by either:

Collect PIN in Office

PIN will be printed and given over counter or posted to you.
*Note this PIN cannot be changed

Receive PIN via SMS

Following verification code being sent a Temporary PIN is issued via SMS
*PIN will only be valid for 24hrs.
Following initial log in Member has option to change PIN.

How to use your PIN

  1. Click LOGIN button on the homepage to use our App (Only click Register if you do not have a PIN)
  2. Type in your Member Number (Do not include the letter)
  3. Type in your Date of Birth
  4. Type in the three missing numbers from your 6 digit pin. (Peel back of page)
  5. Once logged on you will be given option to ‘LAUNCH NOW’
  6. A Blue line will appear at top of screen asking you to verify your phone number (Click it and you will receive text code to enter)
  7. Once you have successfully verified your phone number, you can download the app
  8. You can now view balances, transfer money to and from your bank account

*Please note transactions will not be instant.

Mobile Banking App

  1. Search for "Dungannon Credit Union" on Android or Apple Store
  2. Download the App to your mobile device
  3. Follow on screen steps to activate the App on your mobile device

Website

*If you wish to lodge or withdraw money online, our website can facilitate this.

Mobile App

If you wish to make a withdrawal, download our App.

Transaction Cut Off Times

*Please note transactions will not be instant.

Payments are processed Mon - Sat but are dependent on Bank clearing schedules and may be delayed due to Bank holidays. Please speak to a member of staff for more information.

If you forget your pin, follow these steps:

  1. Click on the LOST YOUR PIN option on app OR website
  2. Enter Information
  3. New Pin will be sent out by post
  4. Alternatively phone the office on (028) 87723729 and following verification a PIN can be sent by SMS.
    Members are also welcome into the office with photographic ID and a new pin can be issued over counter.

If you need some help setting up online banking call us on 028 8772 3729 or email us at info@dungannoncu.com

Security

When you login, you will be asked for your Member Number, Date of Birth and the same PIN that you use for Accessing the Online Member Area.

We ensure that all your personal data is encrypted on secure servers. For additional security make sure that you are accessing your account information privately without people being able to see your screen.

Credit Union will never contact you requesting details of your PIN or Activation Code.
Any suspicious activity, please contact us.

Terms and Conditions Apply.
For details of our terms and conditions please click here.
For details of our Mobile App terms and conditions please click here